COVID-19 Safety Policy

Clinic Safety Policy in light of Covid-19

  • All patients will be screened via telephone or video call, before a face to face (F2F) consultation. This will cover health related questions, explanation of the risk factors and whether F2F is deemed necessary. For those people that staff do not feel F2F is necessary, video consultations will be offered.
  • Clients are requested to wear a mask for all appointments. Please bring your own mask.
  • Staff will wear Personal Protective Equipment (PPE) as guided by Public Health England and our Professional Bodies. A visor, face mask, single use gloves and apron will be worn as a minimal requirement in the treatment room. 
  • There will be at least 15 mins between patient consultations, allowing staff to wash and clean all relevant surfaces and equipment, change couch roll and PPE kit.
  • Clients will be required to wait outside the premises in there car (adequate parking available) until their appoint time and leave the clinic promptly after the session has finished. 
  • Alcohol based hand sanitisers and hand washing facilities will be available for the client to use on entry and leaving the premises.
  • A temperature check will be done for each client on arrival. Temperature will be taken using a Non-Contact Infrared Forehead Thermometer.
  • Payment should be contactless where possible (limit now up to £45.00). For amounts over this limit, a payment link via Izettle can be sent via text. If the PIN pad is required, it will be wiped down with alcohol gel before and after each use. 
  • Only one person is to attend for an appointment. A client may only be accompanied if they are a minor, have mobility issues, or if previously agreed by a staff member.
  • All clients must give their consent to treatment before entering the treatment room; via a telephone conversation prior to your appointment. It will be documented in the Patient notes that the risks and precautions have been explained and agreed.
  • If anyone has any concerns you must speak to a Staff member before entering the clinic